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| Privacy Policy
Sears, Roebuck and Co. ("Sears") values the trust its
customers place in the company. As a subsidiary of Sears, Sears Shop
at Home Services, Inc. ("Sears Shop at Home") and its
licensed catalog provider, Rite At Home, L.L.C. (for purposes of this
Privacy Policy, Sears Shop at Home and Rite At Home, L.L.C. shall
jointly be referred to as "Sears Shop at Home") Sears Shop
at Home, adhere to the privacy policies and standards of Sears. This
Privacy Policy is intended to explain what Sears Shop at Home does
with your information, and what you can expect from Sears Shop at
Home. If you have additional questions or would like further
information on this topic, please contact customerservice@searshealthandwellness.com.
Sears Shop at Home may update this policy from time to time. Please
check the policy periodically for changes.
What type of information does Sears Shop at Home collect and how is
it used?
Sears Shop at Home gathers only the customer information that we need
to administer our business, provide superior service and communicate
offers on merchandise and services that we believe may be of interest
to you.
There are two categories of information we collect about you when you
visit our site. The first type of information we may collect about you
is personally identifiable information, such as, your name, address,
telephone number, e-mail address, and credit card number. This type of
information may be provided as part of a purchase process and allows
us to process and fulfill your order and notify you of order status.
Other examples of when we collect personally identifiable information
are if you subscribe to our email program, choose to provide us
preference information to allow us to customize your experience, or
when you enter a sweepstakes or one of our promotions.
The second category is non-personally identifiable information. Data,
such as, your IP address, browser type, domain name, and specific web
pages through which you click, is gathered in order to gain a better
understanding of site development needs. This data is collected
automatically and utilized in aggregate to help us look for trends so
that we can improve our Website and your user experience.
What information do we share and with whom?
Sears Shop at Home does not rent or sell customer information to
outside marketers. We may share your information (as described above)
with members of the Sears family of businesses to provide you with
products or services that you have requested or to provide you with
promotional offers that we believe may be of interest to you. The
Sears family of businesses includes all Sears affiliates as well as
other selected businesses with which Sears has a relationship and
which have agreed to adhere to Sears Shop at Home’s standards for
providing quality products and services, responding to your needs, and
protecting customer information.
In certain circumstances, Sears Shop at Home may share your customer
information with trusted service providers that need access to your
information to provide operational or other support services. To
ensure the confidentiality and security of your information, service
providers must agree to safeguard your information in compliance with
our policy. We also may provide information to regulatory authorities
and law enforcement officials in accordance with applicable law or
when we otherwise believe in good faith that the law requires it. In
the event of a sale of all or part of one of our businesses, we may
share customer information related to that business as part of the
transaction.
How does Sears Shop at Home ensure that your information is secure?
Sears Shop at Home will maintain practices and procedures designed to
ensure the security, integrity and confidentiality of customer
information. We restrict and limit access to customer information only
to those employees who need it to carry out their business functions.
When credit card information is transmitted online, Sears Shop at Home
uses industry standard security measures called SSL (secure socket
layer encryption).
Does Sears Shop at Home use cookies?
The improper use of cookies and other such technologies has generated
much anxiety for consumers. Sears Shop at Home uses cookies for the
convenience of its customers to save you the hassle of reentering your
password repeatedly during your visits to our site. They also help
customers access their own "shopping cart" of items saved
from a previous session. Through the registration process for the
first time you purchase from one of our web sites, you register an
e-mail address as your login id, a password, and the personal
information needed for purchasing and account identification. There
are secure areas of the site that are only accessible to registered
users, such as your account and order status information, as well as
the actual checkout process, that require the use of your registered
login ID and password. For security reasons, you will have to enter
your E-mail ID and password for each session during which you purchase
or access your personal information.
Can I disable these cookies?
Most web browsers allow you to exercise control over cookie files on
your computer by erasing them, blocking them, or notifying you when
such a file is stored. Please take a look at your particular browser
for instructions on this function. If you disable cookies on your own
browser, you will still be able to browse our site, but you will not
be able to purchase or use the other personal convenience features,
including the shopping cart, provided to registered users.
Does Sears Shop at Home use an advertising network?
At this time, Sears Shop at Home does not use an advertising network
to deliver ads online but reserves the right to do so at a later time.
Please check this policy frequently for updates to our policy.
How does Sears Shop at Home handle personally identifiable
information collected on children?
Sears Shop at Home does not knowingly collect any personal information
from children under the age of 13 on our web sites.
Can I "opt out" of receiving promotional e-mails from
Sears Shop at Home?
Sears Shop at Home may send you e-mails with promotional offers only
if you opt-in to receiving such e-mails.
If you would no longer like to receive e-mailed special events
information, sales notifications or other messages from Sears Shop at
Home or the websites, please click
here for Sears.com; and follow the "unsubscribe"
instructions. Your e-mail address will be removed from our marketing
lists.
Whom do I contact if I have additional questions or concerns about
this policy?
If you have any questions or concerns about this policy, please
contact our Customer Service office as follows:
customerservice@searshealthandwellness.com
or 1-888-326-2132
You may also place your order by telephone by calling our
telemarketing group 24 hours a day, seven days a week as follows:
www.searshealthandwellness.com
at 1-800-326-1750
NOTE: This policy may be modified from time to time. You are
encouraged to review this policy each time you visit this site.
Terms & Conditions of Use
The use of this website ("Website") and the sale of products
and services offered on this Website are governed by the terms and
conditions set forth below and all other disclaimers, guidelines,
policies and terms and conditions of sale appearing on this Website
under Customer Service (collectively, the "Terms and
Conditions"). Your use of this Website in any manner, whether
browsing, activating an account with us or making a purchase,
constitutes your acknowledgement that you have read the Terms and
Conditions and that you agree to follow and be bound by them. Sears
Shop at Home reserves the right to modify or change the Terms and
Conditions at any time without prior notice to you. Therefore, we
recommend that you please read them carefully each time you use this
Website.
Please note that the guidelines, policies and other terms and
conditions of use and sale of this Website and those at the retail
stores of Sears, Roebuck and Co. ("Sears") and other
Sears-affiliated or other co-branded websites may vary.
Usage Restrictions
You may access and view the Content (as defined below) appearing on
this Website for personal, non-commercial use only. You may download
and/or copy certain portions of the Content for personal,
non-commercial use only, provided that you (a) retain all copyright,
trademark or other proprietary notices contained on the Content, (b)
do not modify or alter the Content in any way and (c) do not make the
Content available to any third party. Sears reserves complete title
and full intellectual property rights in any Content that you download
from this Website.
You agree to use this Website only for lawful purposes. The following
activities are strictly prohibited: (i) misrepresenting the identity
of a user; (ii) tampering with this Website; and (iii) conducting
fraudulent activities.
Privacy Policy
Sears’ use of personal information that you may submit to Sears
through this Website is governed by the Sears Customer Information
Privacy Policy. Please see Privacy Policy.
Children
Sears Shop at Home does not knowingly collect any personal information
from children under the age of 13 on this Website.
From time to time some of the Content appearing on Sears Shop at Home
websites or other Sears-affiliated websites may be directed at
children. Sears Shop at Home urges all parents and guardians to
monitor and supervise their children's use of these Websites and the
Internet in general. Sears Shop at Home safeguards and use of personal
information that may be submitted by children through these Website is
governed by the Sears Children's Online Privacy Policy. Please see Children's
Privacy Policy.
Proprietary Rights
The Sears logos and trademarks, and the logos and trademarks of Sears
Shop at Home, as well as other marks, trade names, trademarks and
logos on this Website, are the properties of their respective owners.
You may not use, reproduce, copy or manipulate such logos in any
manner without the prior written consent of the owner.
The entire contents of this Website, including text, images, music,
sound, photographs, video, illustrations, icons, graphics, headers,
data, information and software (collectively, "Content") are
subject to copyright, trademark, or other proprietary rights or
licenses held by Sears Shop at Home, Sears or Sears affiliates, or
licensees, or by third parties who have licensed their rights to Sears
Shop at Home and/or Sears. All Content is copyrighted as a collective
work and/or as separate works under the U.S. and international
copyright laws and Sears Shop at Home, Sears, and/or its affiliates
and/or licensees and/or licensors owns, to the fullest extent allowed
by such law, the copyright in the arrangement, coordination,
enhancement and selection of such Content or this Website. Except as
provided above, you may not make copy, modify or create derivative
works of the Content. In addition, you may not distribute, publish,
transmit, reuse, repost, "and frame" the Content in any
manner or sell or attempt to sell the Content.
Submissions to www.sears.com and Affiliated Servers
Any remarks, suggestions, ideas, messages and data submitted by you to
Sears Shop at Home or Sears through this Website or other
Sears-affiliated websites (collectively, the
"Messages"") shall be and remain the exclusive property
of Sears Shop at Home and/or Sears, as the case may be. Therefore,
Sears Shop at Home and Sears discourage you from submitting Messages
that you do not wish to assign to Sears Shop at Home and/or Sears,
including confidential information or any original creative materials
such as product ideas or original works. You represent and warrant to
Sears Shop at Home, and accept responsibility for, the accuracy,
appropriateness and legality of the Messages. Your submission of such
Messages shall constitute an assignment to Sears Shop at Home of all
worldwide right, title and interest in and to all copyrights and other
intellectual property rights in the Messages. Sears Shop at Home is
entitled to use, copy modify, disclose, distribute and make derivative
use of any of the Messages for any purpose without restriction or
compensation in any way to you.
Modification of Content
Sears Shop at Home attempts to ensure that the Content on this Website
is complete and current. As indicated in the DISCLAIMERS set forth
below, Sears Shop at Home does not guarantee that the information
contained on this Website will not contain errors, inaccuracies or
omissions. Such errors, inaccuracies or omissions may relate to price
or to product description or availability. Sears Shop at Home reserves
the right to correct any error, inaccuracy or omission or to change or
update the Content without prior notice to you. Further, Sears Shop at
Home reserves the right to refuse or cancel any orders containing any
error, inaccuracy or omission, whether or not the order has been
submitted, confirmed and/or your credit card has been charged. If your
credit card has been charged for the purchase and your order is
canceled, Sears Shop at Home shall promptly issue a credit to your
credit card. If you are otherwise unsatisfied with your purchase, you
may return it to Sears Shop at Home. Please see our Return
Policy.
Placing an Order
At this time, Sears Shop at Home ships merchandise only to locations
within the United States and not to international
locations. Sears Shop at Home does for an additional charge ship to Alaska, Hawaii, Puerto
Rico, Guam or the US Virgin Islands. The risk of loss and title for
all merchandise ordered on this Website pass to you when the
merchandise is delivered to the shipping carrier. To see Sears Shop at
Home’s shipping and delivery policies in more detail, please see
Shipping & Delivery.
You may purchase merchandise from this Website by using any one of the
payment options listed in Payment Options. Sears Shop at Home reserves
the right to change its payment procedures at any time without prior
notice to you.
Sears Shop at Home charges sales tax for merchandise ordered on this
Website in the state of Illinois based on the
applicable state sales tax rate and the location to which the order is
being shipped.
Once your order is submitted to us, we cannot change or cancel an
order until your merchandise is received by you. All returns of
merchandise are subject to Sears Shop at Home’s return policy,
available under Returns.
DISCLAIMERS
ALL CONTENT ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY ADVICE
THAT MAY BE GIVEN TO YOU OVER THIS WEBSITE, ARE PROVIDED "AS
IS" AND ALL USE OF THIS WEBSITE IS AT YOUR OWN RISK. SEARS SHOP
AT HOME AND SEARS EACH DISCLAIMS, AND YOU HEREBY WAIVE, ANY AND ALL
WARRANTIES AND LIABILITIES OF SEARS SHOP AT HOME AND SEARS, WHETHER
EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, WITH
RESPECT TO THIS WEBSITE AND ANY CONTENT ON THIS WEBSITE, INCLUDING,
BUT NOT LIMITED TO, ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE; (B) IMPLIED WARRANTY OF
NON-INFRINGEMENT; AND (C) CLAIM IN TORT (INCLUDING NEGLIGENCE).
WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE THAT SEARS SHOP AT
HOME AND SEARS DO NOT REPRESENT OR WARRANT THAT THIS WEBSITE WILL BE
ACCESSIBLE WITHOUT INTERRUPTION OR THAT THIS WEBSITE OR THE SERVER
THAT MAKES THIS WEBSITE AVAILABLE ARE FREE FROM ERRORS, DEFECTS,
DESIGN FLAWS OR OMISSIONS OR FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
NEITHER SEARS SHOP AT HOME NOR SEARS WARRANT THE ACCURACY, INTEGRITY
OR COMPLETENESS OF THE CONTENT PROVIDED IN THIS WEBSITE, INCLUDING ANY
ADVICE OR OTHER SIMILAR INFORMATION OBTAINED BY YOU FROM US OR THROUGH
THIS WEBSITE. NEITHER SEARS SHOP AT HOME NOR SEARS MAKE ANY
REPRESENTATION THAT THE CONTENT PROVIDED IS APPLICABLE OR APPROPRIATE
FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.
Sears Shop at Home reserves the right to refuse or cancel any orders
placed for products and/or services for which the sale or use of such
products and/or services in your state is restricted or prohibited.
Sears Shop at Home may display advertising prints for products sold
through this Website. Sears Shop at Home attempts to display the
colors of the products shown on this Website as accurately as
possible. However, we cannot guarantee that the color you see matches
the product color, as the display of color depends, in part, upon the
type of computer monitor used by you.
Limitation of Liability
IN NO EVENT SHALL SEARS SHOP AT HOME, SEARS, ITS DIRECTORS, OFFICERS,
EMPLOYEES, AFFILIATES, SUCCESSORS OR ASSIGNS OR OTHER REPRESENTATIVES
OR LICENSEES OR ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES,
SUCCESSORS OR ASSIGNS OR OTHER REPRESENTATIVES BE LIABLE, WHETHER IN
CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE-WHETHER ACTIVE, PASSIVE
OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, TO
YOU OR ANY OTHER PERSON FOR ANY DAMAGES (INCLUDING, WITHOUT
LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,
PUNITIVE OR CONSEQUENTIAL DAMAGES) ARISING OUT OF OR IN CONNECTION
WITH ANY USE OF, INABILITY TO USE, OR RESULTS OF USE OF, THIS WEBSITE
OR ANY CONTENT ON THIS WEBSITE, EVEN IF SEARS OR ITS REPRESENTATIVE
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE
DISSATISFIED WITH THIS WEBSITE AND THE CONTENT THEREON, OR THE TERMS
AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE
OF THIS WEBSITE. IF ANY PORTION OF THIS LIMITATION IS FOUND TO BE
INVALID OR UNENFORCEABLE FOR ANY REASON, THEN SEARS SHOP AT HOME,
SEARS, INCLUDING ITS LICENSEES TOTAL LIABILITY TO YOU SHALL IN NO
EVENT EXCEED ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS PROHIBIT
THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES,
IN WHICH CASE THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Enforcement
By accessing and using this Website, you agree that your access and
use of this Website is subject to the Terms and Conditions, and all
applicable laws, as governed by the laws of the State of Illinois,
without giving effect to any principles or conflicts of laws.
Links to Third Party Websites
This Website may contain links to other sites that are neither owned
nor operated by Sears Shop at Home, Sears (although some such sites
may have an affiliation with Sears) (collectively, "Third Party
Sites"). Such links are provided for your convenience only. Sears
Shop at Home makes no representations whatsoever about any Third Party
Sites which you may access through this Website, as Sears Shop at Home
has no control over the content appearing on such Third Party Sites.
Moreover, a link to a Third Party Site does not imply and does not
constitute sponsorship, endorsement, approval or responsibility for
the content on, or the use of, such Third Party Site. No rights to use
or copy the information on this Website or the Third Party Site is
granted or implied. Please Note: The privacy policies applicable to
Third party Sites may differ significantly from Sears Shop at Home
Customer Information Privacy Policy and Sears Children's Online
Privacy Policy. You are encouraged to review the applicable privacy
policies of such Third Party Sites.
Miscellaneous
The Terms and Conditions constitute the entire agreement between you
and Sears Shop at Home with respect to this Website. The Terms and
Conditions supercede all prior or contemporaneous communications and
proposals, whether electronic, oral or written between you and Sears
Shop at Home with respect to this Website. No modification of the
Terms and Conditions shall be effective unless it is authorized by
Sears Shop at Home. If any provision of the Terms and Conditions is
found to be contrary to law, then such provision(s) shall be
constructed in a manner to closely reflect, as much as possible, the
intentions of the parties, with the other provisions remaining in full
force and effect.
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© 2008 Rite at Home
© 2008 Sears Shop at Home Service, Inc.
Shop at Home Services, Inc. Sears Catalog, Sears Shop at Home Services,
Sears, and the Sears logo are trademarks of Sears, Roebuck and Co.
Sears Catalog ® is brought to you by Sears Shop at Home Service.
Merchandise and prices offered on the
SearsHealthandWellness.com website
are not eligible for any Sears promotional offers.
Please view our privacy policy and terms and conditions.
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